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Single Assessment Process - training materials

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The following listing is subject to ongoing review and revision...

Department of Health - DH
The national service framework for long-term neurological conditions national support for local implementation 2008 [author: Beverley Hopcutt] (6 May 2008)
This document (21 pp) is the product of collaboration between the Department of Health (DH), the Care Service Improvement Partnership (CSIP) and the Third sector. It is a summary of resources, tools and guidance available to local commissioners and service providers to support local delivery of the national service framework for long-term neurological conditions (NSF) since its publication in 2005. It includes: an outline of the DH's NSF programme including work still in progress and other relevant resources from key broader programmes; tools and awareness raising activities developed by CSIP; resources developed by the Third sector; and a programme of future actions.
Contact Details: Helen Wiggins, Social Care, Local Government & Care Partnership, Room 8E25, Quarry House, Quarry Hill, Leeds LS2 7UE. Tel: 0113 254 6486  |  Fax:
E–mail:  | 
Web links: http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_084579  | 
Target group: HA staff  |  Type / Format: guidance
Availability / Price: Electronic PDF format only  |  ISBN/ISSN:
Notes: Beverley Hopcutt is is Clinical Adviser, Long-term (Neurological) Conditions


Disabled Living Foundation - DLF
AskSARA Helpline [Disabled Living Foundation] (October 2007)
AskSARA is an online self assessment tool developed by the DLF to help a person make adjustments to their life to improve it, and involves the person going through a self assessment process. AskSARA is an innovative way for older and disabled people and their families to obtain advice about equipment that can help them in their daily lives. It is also possible to do an assessment on behalf of someone else. The products and the information that are suggested are designed to give small pieces of advice, suggest minor adaptations around the home, simple changes, ‘low level’ equipment. The advice and information has been updated with the help of Occupational Therapists, who have used their expertise to ensure AskSARA contains the most up-to-date and relevant information. It might be AskSARA does not meet a person’s needs if they are more complex. For those cases, other sources of assistance will be suggested that could include referral to the main DLF Helpline.
DLF have been funded for a pilot project of AskSARA for people aged 60 years+ from London. Services include an impartial and confidential helpline and outreach services.
Contact Details: Hugh Dobie, Marketing Officer - 020 7289 6111 ext 211 Disabled Living Foundation 380-384 Harrow Road London W9 2HU Tel: AskSARA helpline: 0845 470 7272 - Opening hours: 10am-4pm, M-F.  |  Fax:
E–mail: hugh.dobie@dlf.org.uk | 
Web links: http://www.asksara.org.uk.  | 
Target group:  |  Type / Format: assessment tools
Availability / Price:  |  ISBN/ISSN:
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Jacki Pritchard Productions Ltd.,
"Working with Adult Abuse" series Training tools for workers at all levels across the sector [Jacki Pritchard Productions]
For sale in various formats are a variety of levels of training on abuse from basic to specialised. All videos/dvds include: theory and information, case studies, learning points, discussion questions and exercises. Study books can be used to accompany the videos/dvds or they can be used individually. A range of other books and training manuals are also available.
Contact Details: Units G9 + G10, The Globe Business Centre, Penistone Road, Sheffield S6 3AE Tel: +44 (0)114 270 1782  |  Fax:
E–mail: info@jackipritchardproductions.co.uk | 
Web links: http://www.jacki-pritchard.co.uk/1/index2.htm  | 
Target group:  |  Type / Format: training material; dvd/video
Availability / Price:  |  ISBN/ISSN:
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NEA (National Energy Action)
Prevention into action - SAP affordable warmth toolkit [introduction title]: Reducing cold-related health and social care risks through the Single Assessment Process (SAP) - an affordable warmth and SAP toolkit (March 2008)
This resource is an awareness toolkit for responding to cold-related health and social care risks through the Single Assessment Process and draws on findings from NEA's 'Prevention is better than cure' research (see entry for this item ). SAP provides an ideal mechanism for identifying householders at risk of, or living in fuel poverty and promoting referral into available affordable warmth services. The toolkit contains a range of presentations for local use, appropriate guidance on key issues and practical resources for frontline practitioners. The toolkit was based on findings of national scoping study undertaken in 2006/07 funded by DEFRA (Department for Environment, Food and Rural Affairs).

Contact Details: Diane Bland, Project Co-ordinator, NEA Area Office, PO BOX 183, NORTHALLERTON DL7 7AN Tel: 01609 883 918 (NEA Area Office) 01609 883 155 (DB home)  |  Fax:
E–mail: diane.bland@nea.org.uk | 
Web links: http://www.nea.org.uk/Publications/Publications  | 
Target group: SAP managers and trainers  |  Type / Format: toolkit
Availability / Price:  |  ISBN/ISSN:
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NEA (National Energy Action)
Reducing the health impacts of cold, damp homes on those living with long-term conditions a briefing note for community matrons (March 2007)
This briefing (6 pp) outlines ways in which Community Matrons can improve the case management and care of those living in cold, damp housing. It focuses on findings drawn from NEA’s Health Champions’ Programme and the guidance note ‘Prevention is better than cure', which includes recommendations on the development of the Single Assessment Process (SAP) to meet the needs of those living in cold, damp housing. The briefing provides a useful introduction to the impact of cold homes on health, provides guidance on policy and practice development as well as available sources of specialist information, advice and assistance. Case studies from County Durham and South West Essex PCT illustrate how community matrons include issues or questions on affordable warmth in SAP and assessment documentation.
Contact Details: Diane Bland, Project Co-ordinator, NEA Area Office, PO BOX 183, NORTHALLERTON DL7 7AN Tel: 01609 883 918 (NEA Area Office) 01609 883 155 (DB home)  |  Fax:
E–mail: diane.bland@nea.org.uk | 
Web links: http://www.nea.org.uk/downloads/publications/Community_Matrons_Briefing_Note.pdf  | 
Target group: Community matrons  |  Type / Format: briefing
Availability / Price:  |  ISBN/ISSN:
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North Yorkshire County Council
SAP newsletter - (North Yorkshire) (author: Becky Nightingale) (June 2006)
Newsletter June 2006 (download) includes updates on electronic SAP (e-SAP),, person held records, and systems and processes. Also, refers to the Senior Management Conference, "The future of Single Assessment Process in North Yorkshire and the wider Strategic Health Authority area"; held on 12 June 2006 at Thirsk Racecource, which is described in a separate entry. An article on lessons learnt from CHARD refers to implementation of NPfIT in Skipton and Ripon, in Craven, Harrogate and Rural District PCT.
Previous and later newsletters at weblink.
View newsletter.
Contact Details: Becky Allright, SAP Project Co-ordinator, North Yorkshire County Council, Finkle Street, Thirsk, North Yorkshire YO7 1DA. Tel: 01609 536912 07976 908812 (mobile)  |  Fax:
E–mail: becky.allright@northyorks.gov.uk | 
Web links: http://www.northyorks.gov.uk/sap  | 
Target group: All staff  |  Type / Format: briefing
Availability / Price:  |  ISBN/ISSN:
Notes: Becky Allright (change of name from Becky Nightingale).


North Yorkshire County Council; Liquidlogic
The future of Single Assessment Process in North Yorkshire and the wider Strategic Health Authority area Senior Managers Conference held at Thirsk Racecourse, 12 June 2006 (12 June 2006)
Liquidlogic and Clarity Gazebo (manufacturer of manila filing and printed products such as health record; files); jointly sponsored this conference / shared learning event. Powerpoint presentations are available on the Liquidlogic website.
Introduction (9 slides) by Neil Revely (Assistant Director, Community Care Services, North Yorkshire) looks at the strategic significance of single assessment and how SAP is being implemented in York and North Yorkshire
Achieving transformational change through integrated service improvement (17 slides). Danielle Procter, Stakeholder Workstream Lead, NHS Integrated Service Improvement Programme explains ISIP's role in supporting integration of health and social care at national and local levels. The Single Assessment Process (SAP) is moving towards a Common Assessment Framework. Also touched on are some lessons learnt about introducing the care records service.
A choice of three workshop sessions was offered:
1. Person held records (28 slides)
Slides 1-9: Tracy Seymour and Ian Watson (of Clarity Gazebo) look at the person held record (PHR) from the service user's point of view, also reasons for having PHRs.
Slides 10-17: Experience so far;. Gail McCracken,( Hambleton and Richmondshire PCT ) reports on feedback from service users and carers to a questionnaire, also from staff on issues and benefits of PHRs.
Slides 18-22: Issues for North Yorkshire Supporting People; Gill Warner (Strategy and Policy Manager, North Yorkshire Supporting People) notes major changes taking place in sheltered housing; considers issues such as housing related support, and interlinked agendas (e.g. telecare).
Slides 23-28: Implementation of housing support workers at Broadacres Housing Association; Jane Bennison (Service Manager, Older People, Braodacres HA). This housing association has 1,600 sheltered housing properties in Hambleton area and has worked closely with North Yorkshire.
2. NPfIT and SAP (26 slides):
Representatives from North and East Yorkshire and North Lincolnshire SHA (NEYNL SHA) on how the SHA has helped implement SAP.
Slides 1-7: Delivering NPfIT for a modern efficient NHS; Jo Bland, NPfIT Communications Lead
Siles 8-12: SAP and NPfIT in North and East Yorkshire and Northern Lincolnshire; Mary Riches, NPfIT SAP Planning Lead. Past, present and future in implementing SAP.
Slides 13- 20::Benefits management; Jane Doris, NPfIT Clinical Support Specialist,
Slides 21-28: Information governance;Richard Sewart, Information Governance Lead. Legal and ethical uses of information; information quality; availability and security of information; and issues of confidentiality and consent.
3. EASY-Care 2006 (13 slides):
Frances Fairclough (Centre for Healthy Ageing, University of Sheffield). EASY-Care developed originally as a WHO project. Her presentation refers to: the depression screening question; comments on the White Paper, "Our health, our care, our say" (e.g. Common Assessment Framework), and on self-assessment, personal details, carers information, supplementary information, and personal care plan.
Demonstration of Single Assessment Process (SAP) resource; Nat Lievesley, IT Manager, Centre for Policy on Ageing (CPA). Presentation (32 slides) includes examples of pages or entry points to the resource, including the discussion forum, Do Once and Share (DOaS), and e-SAP implementation project.
Contact Details: Becky Allright, SAP Project Co-ordinator, North Yorkshire County Council, Finkle Street, Thirsk, North Yorkshire YO7 1DA. Tel: 01609 536912 07976 908812 (Mobile)  |  Fax:
E–mail: becky.allright@northyorks.gov.uk | 
Web links: http://www.liquidlogic.co.uk  | 
Target group: SAP managers  |  Type / Format: powerpoint
Availability / Price:  |  ISBN/ISSN:
Notes: Liquidlogic contact: Louise Sinclair, 0113 232 0100; e-mail: enquiries@liquidlogic.co.uk
Becky Allright (change of name from Becky Nightingale).


North Yorkshire County Council Social Services; City of York Council; North Yorkshire PCTs
Multi-agency working / Single Assessment Process Manual [authors: North Yorkshire County Council Social Services, City of York Council, North Yorkshire PCTs
This document (25pp) introduces single assessment. the process of carrying out a multi-agency assessment using an electronic assessment tool for sharing information or sharing information through a person held record, and how care co-ordination responsibilities should be set up between different agencies. Becky Nightingale refers to Section 2, How to ask for consent to share information across agencies, in a Discussion forum contribution on Evaluation of SAP from a user perspective (21 December 2005).
Some of this material is on the North Yorkshire County Council Single Assessment Process website, which includes not only documents and newsletters for professionals, but also leaflets for users and weblinks to local agencies and national organisations involved with SAP.
View manual.
Contact Details: Becky Allright, SAP Project Co-ordinator, North Yorkshire Ciounty Council, Finkle Street, Thirsk, North Yorkshire YO7 1DA. Tel: +44 (0)1609 536912 Mobile: 07976 908812  |  Fax:
E–mail: becky.allright@northyorks.gov.uk | 
Web links: http://www.northyorks.gov.uk/sap  | 
Target group:  |  Type / Format: guidance; website
Availability / Price:  |  ISBN/ISSN:
Notes: Becky Allright (change of name from Becky Nightingale).


Pavilion Publishing (Brighton) Ltd
Whose secret? Protecting vulnerable adults from abuse [author: Marion Dakin] (August 2007)
A DVD training resource for staff working to prevent the abuse of vulnerable adults. The aim of the pack is to raise awareness of the issues of abuse in a range of settings and to help users to understand multi-agency roles and responsibilities. The resource is a revised version of the What If? video training pack (2001) and has been updated in the light of recent policy and legislation to address the need for general trining and raising awareness about adult protection issues. The development of this updated material has been funded by Solihull Metropolitan Borough Council.
The format is a ringbound training resource, including exercises and handout masters with DVD (30 mins).
Contact Details: Freepost RLUZ-ATEU-RYUZ Richmond House Richmond Road Brighton East Sussex BN2 3RL Tel: 0870 890 1080  |  Fax: 0870 890 1081
E–mail:  | 
Web links: www.pavpub.com/trainingmaterials  | 
Target group: LAs  |  Type / Format: dvd; training material
Availability / Price: Order code: BB6 - at a cost of £95.00  |  ISBN/ISSN:
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Pyramid Theatre Company
Impact evaluation report, 'Who's Helen?' Liverpool 2004 overview [author: Pyramid Theatre Company] (8 November 2004)
"Who's Helen?" is a one-act, one-woman play, lasting 50 minutes, which was commissioned by Pyramid Theatre Company. The aim is to raise awareness of the problems of older people in an entertaining and informative manner. During the 2004 autumn tour, twelve performances of "Who's Helen?" were booked in Liverpool / Merseyside. Questionnaires were handed out to audience members, and this impact evaluation report is based on responses in the 373 (out of 699) returned. The report points to interest from a wide range of age groups - including schoolchildren - highlighting the likely intergenerational interest on awareness raising. For service providers, the production provided an insight into the needs, feelings, fears and preoccupations of the older person, and in many cases helped them assess their own attitudes to their work with older people. The report also explains the "hot seating" and other discussion features of this and other Pyramid productions: audiences can explore areas of concern with "Helen" in character. Recommendations made by audiences regarding issues raised by the play cover themes such as social contact, services, and benefits/pensions.
An accompanying pack provides information on theatre in health education, other productions by Pyramid, community based theatre projects, and drama techniques training courses.
Contact Details: Philippa Easton, Artistic Director, Pyramid Theatre Company, 'Brynitirion', 48 Penygroes Road, Caerbryn, Ammanford, Carmarthemshire. SA18 3DQ. Tel: 01269 850325 Cell: +447800893908 (PE)  |  Fax:
E–mail: enquiries@pyramidtheatrecompany.co.uk | 
Web links:  | 
Target group: All staff  |  Type / Format: publicity material; book
Availability / Price: This and other information on application by telephone, e-mail or post.  |  ISBN/ISSN:
Notes: See also Related organisations listing.
Other contact: Jeff Jenions, Company Manager.


Skills for Care
Common core principles for self-care out for national consultation [author: Skills for Care] (16 January 2007)
"Have we got it right?" That is the question being posed in a major consultation drive being launched across the country in January until March 2007. Comments are invited from across the health and social sector on a set of five "common core principles" that have been drawn up in order to address the self-care agenda highlighted in the Government's White Paper, Our Health, Our Care, Our Say. A deadline for responses is: 28 February 2007.
http://www.skillsforcare.org.uk/view.asp?id=861
The above website link will introduce this consultation and a hyperlink will allow the consultation document to be downloaded in pdf format.
Contact Details: Karen Walker Tel:  |  Fax:
E–mail: Karen.walker@skillsforhealth.org.uk | 
Web links: http://www.skillsforcare.org.uk  |  http://www.skillsforhealth.org.uk
Target group:  |  Type / Format: strategies
Availability / Price: downloads  |  ISBN/ISSN:
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Social Care, Local Government and Care Services Directorate, Department of Health (DH)
A common assessment framework for adults development [author: Carl Evans] (12 February 2008)
Powerpoint (9 frames), indicating the rationale for CAF (the common assessment framework): people's needs will be better identified through a thorough assessment of needs, The different types of assessment are: Self-assessment, contact assessment, Holistic Overview assessment, Specialist Assessment, and carers assessment. This powerpoint, presented at a London SAP Leads meeting,, also notes the Social Care Personal Demographics Service (PDS) Early Adopter Project and the proposed scope of the demonstrators / pilots, for which funding is available from April 2008. View presentation.
Contact Details: Carl Evans Social Care Policy & Innovation, Room 123, Wellington House, 133-155 Waterloo Road, London SE1 8UG. Tel: 020 7972 4361  |  Fax:
E–mail: Carl.Evans@dh.gsi.gov.uk | 
Web links:  | 
Target group: SAP leads  |  Type / Format: powerpoint
Availability / Price:  |  ISBN/ISSN:
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Social Care, Local Government and Care Services Directorate, Department of Health (DH)
The wider perspective for personalisation and social care [author: Carl Evans] (12 February 2008)
Powerpoint (12 frames) on the vision for personalisation of care: a stronger voice, more choice and control (as introduced in the White Paper,' Our health, our care, our say'); and more influence and power to local people and local communities('Strong and prosperous communities: the local government White Paper'). This powerpoint, was presented at a London SAP Leads meeting, as an aid to discussion of issues around: listening and responding; provision and commissioning; capacity and capability; and support for development. View presentation.
Contact Details: Carl Evans Social Care Policy & Innovation, Room 123, Wellington House, 133-155 Waterloo Road, London SE1 8UG. Tel: 020 7972 4361  |  Fax:
E–mail: Carl.Evans@dh.gsi.gov.uk | 
Web links:  | 
Target group: LAs/HAs  |  Type / Format: powerpoint
Availability / Price:  |  ISBN/ISSN:
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