Centre for Policy on Ageing



Client satisfaction with physical therapy services — does age make a difference?
Author(s)	Allison L McKinnon
Journal title	Physical & Occupational Therapy in Geriatrics, vol 19, no 2, 2001
Pages	pp 23-38
Source	Haworth Document Delivery Service, The Haworth Press, Inc., 10 Alice Street, Binghamton, NY 13904-1580, USA.
Keywords	Physiotherapy ; Patients ; Consumer ; Satisfactory ; Age groups [elderly] ; Social surveys.
Annotation	The question of whether older clients tend to hold significantly different attitudes toward physical therapy services compared to adults in younger age groups is explored. Opinions expressed by 433 clients aged 65+ years about the accessibility and outcomes of community based physical therapy are contrasted with those given by 438 clients aged 50 to 64 years, and 861 aged 18 to 49. Analyses revealed that older clients tended to rate accessibility of services more positively, and were more likely to agree that their physical therapist had helped them to understand and manage their health condition better. The findings suggest that age group may be correlated with satisfaction with access to services, but is not related to satisfaction with health-related outcomes. (KJ/RH).
Accession Number	CPA-020416249 A
Classmark	LOA: LF: WY: 5HH: BB: 3F
Data © Centre for Policy on Ageing

...from the Ageinfo database published by Centre for Policy on Ageing.