Centre for Policy on Ageing



Working in clients' homes — the impact on the mental health and well-being of visiting home care workers
Author(s)	Margaret A Denton, Isk Urla Zeytinoglu, Sharon Davies
Journal title	Home Health Care Services Quarterly, vol 21, no 1, 2002
Pages	pp 1-28
Source	http://www.tandfonline.com
Keywords	Domiciliary services ; Personnel ; Mental health [elderly] ; Conditions of employment ; Stress ; Social surveys ; Canada.
Annotation	The focus is on the physical, emotional and organisational characteristics of home care work, and their effect on stress and job satisfaction. The authors report the results of a survey of 674 visiting staff from 3 non-profit home care agencies in a medium-sized city in Ontario, Canada. Survey results are also complimented by data from 9 focus groups with 50 employees. Overall results show that workload, difficult clients, sexual harassment, safety hazards, a repetitious job, and work-related injuries are associated with poorer health. Being fairly paid, having good benefits, organisational support, control over work and peer support are associated with better health. Results suggest that policy change is needed to encourage healthier work environments for employees who work in clients' homes. (KJ/RH).
Accession Number	CPA-021028205 A
Classmark	N: QM: D: WKA: QNH: 3F: 7S
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...from the Ageinfo database published by Centre for Policy on Ageing.