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Centre for Policy on Ageing | |
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| The characteristics of users and non-users of a kiosk information system | | Author(s) | David Nicholas, Paul Huntington, Peter Williams |
| Journal title | Aslib Proceedings: New Information Perspectives, vol 56, no 1, 2004 |
| Pages | pp 48-61 |
| Keywords | Health [elderly] ; Information technology ; General practice ; Consumer ; Usage [services] ; Social surveys ; East Lothian. |
| Annotation | Touch-screen information kiosks are located in a variety of locations to provide the public with ready access to health information. This paper examines, via a questionnaire, the characteristics of adult users of a general practice surgery-based kiosk, the Esk Medical Centre in Musselburgh, near Edinburgh. Just under 200 questionnaires were returned and analysed. The research establishes characteristics of users and non-users, how the kiosk fits in with other consumer information sources, what health outcomes result from using the kiosk, and reasons for non-use. The main finding is that the respondents' attitude and previous experience with information technology has an impact on whether the touch-screen is used. (RH). |
| Accession Number | CPA-040504001 A |
| Classmark | CC: UVB: L5: WY: QLD: 3F: 9SC |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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