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Centre for Policy on Ageing | |
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| Improving the quality of long-term care services in England | | Author(s) | Juliette Malley |
| Corporate Author | European Observatory on Health Systems and Policies |
| Journal title | Euro Observer, vol 9, no 2, Summer 2007 |
| Pages | pp 7-8 |
| Source | Download from website: http://www.euro.who.int/observatory/Publications |
| Keywords | Services ; Health services ; Long term ; Quality ; Social policy ; Measurement ; Performance ; England. |
| Annotation | Approaches to measuring the quality of long-term care (LTC) in England have developed within the context of public service reform, for which improving the quality of LTC has been a specific goal. This article outlines the Government's approach to public sector reform post-1997 based upon four tenets: greater competition and contestability in the provision of public services; growth in top-down performance management; enhanced consumer choice and participation; and strengthened capability and capacity of civil and public servants and officials to deliver improved public services. Quality improvement structures are then outlined: Best Value Regime, the Personal Social Services Performance Assessment Framework (PAF), the Care Standards Act 2002, and the work of the Commission for Social Care Inspection (CSCI). (KJ/RH). |
| Accession Number | CPA-080624203 A |
| Classmark | I: L: 4Q: 59: TM2: 3R: 5H: 82 |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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