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Centre for Policy on Ageing | |
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| The impact of organisational culture on the delivery of person-centred care in services providing respite care and short breaks for people with dementia | | Author(s) | Catherine Kirkley, Claire Bamford, Marie Poole |
| Journal title | Health and Social Care in the Community, vol 19, no 4, July 2011 |
| Pages | pp 438-448 |
| Source | http://www.ingentaconnect.com/content/bsc/hscc |
| Keywords | Dementia ; Respite care ; Services ; Person-centred care ; Management [care]. |
| Annotation | This article explores the impact of organisational culture in the provision of person-centred care in respite care or short break services for people with dementia. 49 telephone semi-structured interviews, two focus groups and five face-to-face interviews involving front-line staff and operational and strategic managers were completed. Qualitative thematic analysis of transcripts identified five themes on aspects of organisational culture that are perceived to influence person-centred care: understandings of person-centred care; attitudes to service development; service priorities; valuing staff; and solution-focused approaches. Some organisations described their service as being person-centred without the necessary cultural shift to make this a reality. The participants highlighted resource constraints and the knowledge, attitudes and personal qualities of staff as a barrier to implementing person-centred care. Leadership style, the way that managers support and value staff and the management of risk were considered important influences. The authors conclude that person-centred dementia care is not strongly embedded in the organisational cultures of all local providers of respite-care and short-break services. Provider organisations should be encouraged to develop a shared culture at all levels of the organisation to ensure person-centred dementia care. (JL). |
| Accession Number | CPA-111124004 A |
| Classmark | EA: KTD: I: PAA: QA |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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