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Centre for Policy on Ageing | |
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Working with LGBT baby boomers and older adults factors that signal a welcoming service environment | | Author(s) | Catherine F Croghan, Rajean P Moone, Andrea M Olson |
| Journal title | Journal of Gerontological Social Work, vol 58, no 6, August-September 2015 |
| Publisher | Taylor and Francis, August-September 2015 |
| Pages | pp 637-651 |
| Source | http://www.tandfonline.com |
| Keywords | Gay men ; Lesbians ; Bi-sexuals ; Transexuals ; Ageing process ; Social inclusion ; Social work. |
| Annotation | Many providers recognise the importance of creating culturally competent services for lesbian, gay, bisexual and transgender (LGBT) older adults. Although multiple resources list steps to make professional practices more LGBT-welcoming, these resources provide no empirical data to support their recommendations. In this study 327 LGBT older adults were asked to describe what signals that a provider is LGBT-welcoming. Six of the top 10 signals related to provider behaviour and suggested the importance of staff training; the balance included display of signage and rainbow flags, use of inclusive language on forms and the presence of LGBT-identified staff. Results provide evidence-based recommendations for working with LGBT older adults. (JL). |
| Accession Number | CPA-151106203 A |
| Classmark | ES6DA: ES6DB: ES6E: ES6G: BG: RNA: IG |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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