Centre for Policy on Ageing
 

 
The NHS and its customers: booklet 1
 — a survey of the current practice of customer relations
Author(s)Shirley McIver, Roy Carr-Hill
PublisherUniv. of York,Centre for Health Economics, York, 1989
Pages64 pp
KeywordsNational Health Service ; Social surveys.
Accession NumberCPA-890517048
ClassmarkL4: 3F *

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