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Centre for Policy on Ageing | |
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Telephone helplines
— guidelines for good practice | | Corporate Author | Telephone Guidelines Working Party |
| Publisher | Broadcasting Support Services, 1989, 1989 |
| Pages | 50 pp |
| Source | Telephone Helplines, Broadcasting Support Services, 252 Western Avenue, London W3 6XJ |
| Keywords | Advisory services [elderly] ; Telephone ; Standards of provision. |
| Annotation | Guidelines for people operating telephone helplines offering help and support to callers. |
| Accession Number | CPA-890703004 |
| Classmark | IT: UJ: 583 |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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