Centre for Policy on Ageing


Telephone helplines
 — guidelines for good practice
Corporate AuthorTelephone Guidelines Working Party
PublisherBroadcasting Support Services, 1989, 1989
Pages50 pp
SourceTelephone Helplines, Broadcasting Support Services, 252 Western Avenue, London W3 6XJ
KeywordsAdvisory services [elderly] ; Telephone ; Standards of provision.
AnnotationGuidelines for people operating telephone helplines offering help and support to callers.
Accession NumberCPA-890703004
ClassmarkIT: UJ: 583

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