Centre for Policy on Ageing


Who calls the shots?
 — public services and how they serve the people who use them
Author(s)Ann Shearer
PublisherKing's Fund Centre, London, 1991
Pages63 pp + appendix
SourceKing's Fund Centre, 126 Albert Street, London NW1 7NF
KeywordsServices ; Consumer ; Participation.
AnnotationExamines ways in which public services can become more responsive to the consumers.
Accession NumberCPA-910430039
ClassmarkI: WY: TMB

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