Centre for Policy on Ageing


Complaints procedures in the personal social services
 — a discussion paper
Corporate AuthorPersonal Social Services Council
PublisherPersonal Social Services Council, London, 1976
Pages17 pp
KeywordsCommunity care ; Social welfare ; Complaints [services].
AnnotationDescribes examples of existing complaints procedures, and suggests briefly the factors that need to be considered in devising such procedures.
Accession NumberCPA-930519129 B
ClassmarkPA: TY: QLV

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