Centre for Policy on Ageing
 

 
Charter checklist
 — a consumer checklist for citizen's charter documents
Corporate AuthorNational Consumer Council - NCC
PublisherNational Consumer Council - NCC, London, July 1993
Pages15pp
SourceNational Consumer Council, 20 Grosvenor gardens, London SW1W 0DH
KeywordsRights [elderly] ; Standards of provision.
AnnotationDetailed suggestions on the structure and content of charters to help service providers draw up effective charters which raise the quality of services.
Accession NumberCPA-930922041
ClassmarkIKR: 583

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