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Author(s)Georgia Haire
Journal titleNursing the Elderly, vol 3, no 4, July/Aug 1991
Pagespp 22-24
KeywordsServices ; Quality ; Consumer.
AnnotationDiscusses the concept of patient or consumer satisfaction, and its' usefulness when discussing the quality of services for the elderly.
Accession NumberCPA-950106221 A
ClassmarkI: 59: WY

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