Centre for Policy on Ageing
 

 
Acting on complaints
 — the government's proposals in response to "Being Heard", the report of a review committee on NHS complaints procedures
Corporate AuthorDepartment of Health - DoH
PublisherDepartment of Health, London, 1995
Pages7 pp
SourceDH Customer Service, HMSO, Oldham Broadway Business Park, Broadgate, Chadderton, Oldham OL9 OJA.
KeywordsComplaints [services] ; National Health Service.
AnnotationOutlines the new NHS complaints procedure.
Accession NumberCPA-950426002 B
ClassmarkQLV: L4 *

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