Centre for Policy on Ageing
 

 
Evaluating quality in services for disabled and older people
Author(s)Doria Pilling, Graham Watson
PublisherJessica Kingsley, London, 1995
Pages229 pp (Disability and rehabilitation series, 7)
SourceJessica Kingsley Publishers, 116 Pentonville Road, London N1 9JB.
KeywordsServices ; Health services ; Quality ; Evaluation.
AnnotationAssesses the different types of evaluation methods in use, presents findings from the PASS and PASSING methods of assessment, and looks at users' perspectives on service quality.
Accession NumberCPA-950928003 B
ClassmarkI: L: 59: 4C

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