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Role conflict and role ambiguity as predictors of burnout among staff caring for elderly dementia patients
Author(s)Clifton E Barber, Mieko Iwai
Journal titleJournal of Gerontological Social Work, vol 26, nos 1/2, 1996
Pagespp 101-116
Sourcehttp://www.tandfonline.com
KeywordsCare home staff ; Stress ; Physical surroundings [work] ; Dementia ; Institutional accommodation ; Measurement ; United States of America.
AnnotationThis study investigates the relative influence of four sets of predictor variables on burnout: staff characteristics; workload and caregiving involvement; work environment characteristics; and social support. Staff burnout was measured using the Maslach Burnout Inventory (MBI), specifically its Emotional Exhaustion subscale. Work environment characteristics accounted for more than 60% of the explained variance in burnout, the main factor being role conflict. Implications for restructuring the work environment in long-term care settings are described.
Accession NumberCPA-970310015 A
ClassmarkQRM: QNH: WKB: EA: KV: 3R: 7T

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