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Business plan, 1998-1999
Corporate AuthorBenefits Agency, Department of Social Security - DSS
PublisherBenefits Agency, Leeds, 1998
Pages24 pp (BPL1)
SourceBusiness Development Branch, Benefits Agency, Room 4S25, Quarry House, Quarry Hill, Leeds LS2 7UA.
KeywordsCentral government departments and agencies ; Social security benefits ; Planning [admin] ; Policy.
AnnotationThis Business Plan explains the Benefits Agency's purpose and direction, and how the Agency will implement its work programme as required in Ministers' `Active Modern Service' agenda. It also includes details of specific targets, as outlined in the Agency's work programme: active services; customer focused services; transforming services; integrity through secure and accurate services; valuing and developing staff; and efficient services. (RH).
Accession NumberCPA-980608005 B
ClassmarkPC: JH: QA6: QAD

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